Event Details

Giving and receiving feedback, both positive and constructive, is an integral part of working with staff and customers. When feedback is skilled, timely, specific, and behaviorally focused, it can be a gift.  This training is appropriate for managers and staff, and will be of both professional and personal value.  This class is essential for those wishing to cultivate mentorship relationships and foster two-way communication for maximum effectiveness.  Topics will include giving feedback for sustained performance, feedback agreements, raising delicate issues, soliciting feedback and responding to unskilled feedback.

Attendees will:

• Identify different approaches to giving feedback and what approach is more effective to use and when
• Distinguish between the challenges of giving and receiving feedback
• Practice giving and receiving feedback

About the Speaker: Erick Kountz — Training and Development Specialist, Owner - Positively Twisted

Erick Kountz is a training and development specialist. His skills include training, facilitating, hosting, writing, and making education engaging. He refers to his creative trainings as “edutainment” and is currently helping various state agencies and private companies achieve their goals using his mischievous motivational techniques. Erick has a bachelor’s degree in communications from the University of Portland. In addition to working within the great state of Oregon, he also travels the NW as a motivational speaker and trainer. You can learn more about him and his inspired insanity at his PositvelyTwisted.com website.

erick@positivelytwisted.com